Property Claims Specialist

Role Purpose:

As someone who is already part of the team you know we support you to shape the future, win as a team and grow with us, and we are delighted you have decided to continue your career journey with Intact. Intact Insurance are hiring a Commercial Loss Adjuster to join the team covering the Norfolk and East Anglea region.

In this role, you'll make an impact by:

• Undertaking commercial claim visits and providing efficient, customer focussed service by project managing claims from instruction to settlement
• Working from home, you will travel and meet with customers and third-parties on a one-to-one basis, bringing excellent organisational, communication and relationship building skills to the fore
• Demonstrate your knowledge of commercial property insurance when handling a portfolio of cases, including property owner, retail, industrial and offices, across all perils typically between the values of £10k to £100k
• You'll work alongside a larger team of Commercial Adjusters and Technical Experts covering the West Yorkshire area
• Work closely with our technical team to continuously improve best practice and generate policy improvements.

Your skills and experience:

• Experience of working in the field handling high value Commercial Property claims
• Experience managing suppliers and builders using tight controls to protect indemnity spend
• Proven ability to analyse and review claims, identifying coverage, validation and recovery issues but ensuring our customers journey takes the correct path whilst controlling indemnity
• Knowledge of general building and construction will be advantageous
• Cert CII/Cert CILA will be beneficial to possess

Intact Insurance is a leading provider of Commercial and Specialty insurance solutions for businesses of all sizes across the UK and Ireland and through its Global Network in over 150 countries worldwide. Intact Insurance is part of Intact Financial Corporation, the largest provider of Property and Casualty insurance in Canada and a leading Specialty lines insurer with international expertise. We aim to deliver second-to-none service and help brokers and businesses thrive in a fast-moving world.

Shape the future

We're leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you're not just taking a job – you're stepping into a career where you can make a real difference.

Grow with us

We're customer-driven, community-focused, and committed to helping our people grow. Whether you're early in your journey or bringing years of experience, we'll support you with the tools, flexibility, and opportunities to thrive while going the extra mile for customers, brokers and colleagues.

Why you'll love it here

Being part of our team means you'll have the support and freedom to bring your best self to work each day. Here's a flavour of what you can look forward to:

• Annual discretionary incentive plan
• Hybrid working (with 60% of your time office-based)
• 25 days annual leave plus bank holidays and buy/sell options
• Flexible benefit options including financial and health wellbeing
• Share investment options
• Career development and mentoring
• Inclusive culture and employee networks

More benefit information here.

Our DEI commitment

We celebrate individuality and believe our differences make us stronger. We're proud to foster a culture where everyone feels respected, valued, and empowered to thrive.

As an equal opportunity employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.

We understand that everyone's circumstances are different and are happy to explore flexible working options—such as reduced hours or job shares—to support work–life balance.

If you meet the core criteria but not every requirement, we'd still love to hear from you. Let's explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know—we're here to support you.

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